Here are some frequently asked questions that people have about the Billings Escape Room:
What is an escape room?
At the Billings Escape Room, we’ll put you in the middle of an adventure. Sometimes you have to escape before time run out. Other times you might need to accomplish a set of goals. This may require some problem solving or overcoming physical challenges. All the answers and tools that you’ll need are found inside the game, so you don’t need to be an expert to have a great time!
How many people can play?
Each room is set up differently, but generally they accommodate 4 to 12 players. Larger groups can also be accommodated, so please contact us for more details.
Will my room be private?
All games are private to you and your group.
How old should players be?
Groups with children age 13 and under need to also have an adult in the group. Recommended for ages 13 and up.
When should we arrive?
You should arrive 15 minutes early for pre-game instruction and preparation.
What if we’re late?
You can still play, but since the game will still end at the normally scheduled time your playing time may be shorter.
Are there any health restrictions?
Some rooms may feature dim lighting, loud noises, and flashing lights.
What safety precautions are in place?
Each game is monitored by our employees using a video recording system.
Do you offer refunds?
Since your reservation is blocking other people from getting a chance to play, in most cases refunds (full or partial) are not available unless we are notified at least 24 hours in advance, . Feel free to contact us if you have extenuating circumstances.
Have other questions? Contact us! We’d love to hear from you.
We’ll update our Frequently Asked Questions from time to time, so check back often!